VTi Communications Group visits High Achiever Radio

Roswell, GA – August 30, 2012 – VTi Communications Group’s Ben Bierbaum and Michael Skorb recently joined High Achiever Radio Host BevAnn Bonds to discuss the advantages and advancements within the Internet Telephony Industry.

Visit High Achiever Radio to listen in…..

Medical Practices and VoIP

VoIP phone systems provide Medical Practices with some very attractive features that are not possible within traditional voice switches. While VoIP systems benefit many organizations, Medical Practices are one business where there are specific VoIP applications available that provide immediate and tangible benefit. Medical Practices have always been a labor intensive operation due to the daily requirements involved in managing appointments and staff. With the integration of data into the voice environment, we are able to automate many daily operations functions and reduce staff requirements while maintaining the privacy of its medical staffs.

Why VoIP

In 1990, I attended a telecommunications trade show and one of the discussions revolved around how traditional phone switches lacked important functionality that would make it a more useful business tool.  Traditionally, phone switch developers only concern was providing dial tone and did not worry about user requirements or value-added features.  Users were left with an antiquated voice system with little ability to evolve and expand as user requirements grew and the functionality of computers and data networks increased.  This specifically affected corporate users who tend to have more advanced requirements.  Because of this limited functionality, phone systems could not evolve like other forms of technology nor integrate with data systems to share information across platforms.